Device control system, service-providing method for a device control system, and a program for the same

ABSTRACT

A device control system does not require changing the application in conjunction with changes in process content or changes in the type or specifications of a device. A style sheet database stores a plurality of style sheets describing information conversion rules for XML documents. A communication interface acquires output data from an application, and acquires an XML document containing information specifying the target device to which the output data is output and an output style sheet. Based on the output style sheet, an XML document converter converts the XML document acquired from the communication interface to an XML document including device control information for the target device. A device-specific XML document input/output unit outputs the XML document acquired from the XML document converter to the device control service corresponding to the target device.

BACKGROUND

1. Technical Field

The present invention relates to a device control system that controls devices based on information acquired from an application, to a service-providing method for a device control system, and to a program for the same. Note that “service” as used herein is a term used in SOA (Service-Oriented Architecture).

2. Related Art

In order to control plural types of devices such as printers, displays, and card readers that are connected to a computer, an application program (referred to below as simply “application”) is installed on the computer to control the devices. In order to cause the plural types of devices to execute a single coordinated process, the application must be written to include processes specific to each device, such as a process instructing a first device to execute an operation and return event information, and another process then instructing a second device to execute an operation and return event information, and writing the application is thus time-consuming.

Japanese Unexamined Patent Appl. Pub. JP-A-2000-242594 therefore teaches a system that inserts a management module between the application and the plural devices. The application sends a device name and process content (process identifier) to the management module, and the management module writes the received content to a table and causes the devices to execute a coordinated process. Because this configuration eliminates the need to write the process content for executing the coordinated process in the application, writing the application is easier. Another advantage is that application changes can be kept to a minimum when the number of devices changes.

When it is necessary to change the format, layout, or print content to be printed by the printer with the system taught in JP-A-2000-242594, however, the application must be changed. When a device is replaced with a different model, the control information (commands) must be changed and the application must therefore also be changed. The system taught in JP-A-2000-242594 is thus not configured so that changes in process content or differences in device models can be absorbed by the management module.

SUMMARY

The present invention is directed to solving the foregoing problem by providing a device control system that can eliminate the need to change an application in conjunction with changes in process content or changes in the device type or specifications, a service-providing method for the device control system, and a program for the same.

A first aspect of the invention is a device control system that acquires information from an application and centrally controls a plurality of devices, and includes a style sheet database that stores a plurality of style sheets describing information conversion rules for a markup document; a communication interface that acquires output data from the application and a first document, which is a markup document containing information specifying a target device to which information is output and an output style sheet; and a markup document conversion unit that converts the first document acquired from the communication interface to a second document, which is a markup document including device control information for the target device, based on the output style sheet.

Another aspect of the invention is a service-providing method for a device control system that manages a style sheet database in which a plurality of style sheets describing markup document conversion rules are stored, acquires information from an application, and centrally controls a plurality of devices, the service-providing method including as steps that are executed by the device control system steps of: acquiring output data from the application and a first document, which is a markup document containing an output style sheet and information specifying a target device to which the output data is output; extracting the output style sheet from the style sheet database, and based on said output style sheet converting the first document to a second document, which is a markup document containing device control information for the target device; and outputting the second document to the target device.

This aspect of the invention converts output data (first document) from an application to a second document that includes device control information for the target device, which is the device to which the output data is output (that is, the device to be controlled), based on a style sheet, and thereby eliminates the need to change the application when the process content changes or devices are replaced (such as when a device is replaced with a device of a different type or specifications). More specifically, because changes in process content and differences in device types and specifications can be absorbed by style sheets, the need for the application to directly control devices can be eliminated. Writing the application is therefore easier, and the time and cost required to change an application in conjunction with changes in process content and device replacement can be reduced. XML (eXtensible Markup Language) is one example of a description language used in markup documents, and using XML has several advantages, including ease of design because markup document content can describe functions, design is not dependent on a particular language or culture, and ambiguities in document structure can be eliminated.

Note that it is not always necessary to simultaneously acquire as the first document the output data, the information specifying the target device to which the output data is output, and the information specifying the output style sheet. For example, the output data, the information specifying the target device to which the output data is output, and the information specifying the output style sheet may be acquired at different times and converted to the second document based on other information linking the acquired information together.

A device control system according to another aspect of the invention also has a device-specific markup document input/output unit that outputs the second document acquired from the markup document conversion unit to a device control service corresponding to the target device.

In a device control system according to another aspect of the invention, device control services for target devices include services that exist separately from the target device and services that exist in the target device.

With this aspect of the invention the device-specific markup document input/output unit can invoke services that exist separately from the target device and services that exist in the target device (service-enabled devices), or more particularly can handle these device control services in the same way. As a result, it is not necessary to change the application even when an existing device that uses an existing device driver (a service that exists separately from the target device) is replaced by a new service-enabled device.

In a device control system according to another aspect of the invention the first document further includes information specifying an input style sheet for inputting the result of distribution to the target device to the application; the device-specific markup document input/output unit inputs a third document, which is a markup document including the distribution result to each target device, to the markup document conversion unit; the markup document conversion unit converts the third document to a fourth document, which is a markup document for the application, based on the input style sheet; and the communication interface inputs the fourth document to the application.

In a device control system according to another aspect of the invention the communication interface can acquire the output data from a plurality of applications, and the style sheet database stores plural types of input style sheets corresponding to the plural applications.

With this aspect of the invention the application can acquire a fourth document describing the result of distribution to a device. The device control system can input a fourth document appropriate to each application even when the device control system is linked to a plurality of applications because an input style sheet can be specified for each application.

Note that the distribution result is a concept that includes distribution success/failure information, auxiliary information, and response information. This auxiliary information denotes information describing the device status, for example, and the response information denotes input data from a device.

In a device control system according to another aspect of the invention the style sheet database stores a plurality of output style sheets for converting the first document to the second documents in different description languages, and the plural devices include plural types of devices that can interpret different description languages.

This aspect of the invention enables a single device control system to control a plurality of types of devices that are capable of interpreting different description languages. As a result, printer functions can be accomplished on a display device (such as displaying on screen information that is normally provided printed on paper), for example, by simply changing a style sheet instead of needing to change the application, and devices can therefore be flexibly swapped and replaced as needed according to the operating environment.

Another aspect of the invention is a program that causes a computer to execute the steps of the service-providing method for the device control system described above.

By using this program, device control system services can be provided without needing to change the application in conjunction with changes in process content or changes in the type or specifications of a device.

Other objects and attainments together with a fuller understanding of the invention will become apparent and appreciated by referring to the following description and claims taken in conjunction with the accompanying drawings.

BRIEF DESCRIPTION OF THE DRAWINGS

FIG. 1 is a system configuration diagram of an in-house management system.

FIG. 2 is a function block diagram of a server.

FIG. 3 describes the distribution information and distribution results.

FIG. 4 is a flow chart of the information distribution process of the in-house management system.

FIG. 5 is a flow chart of the response process of the in-house management system.

FIG. 6 shows an example of XML document 1 (output data).

FIG. 7 shows an example of XML document 1 (distribution information).

FIG. 8 shows an example of an output style sheet and XML document 2.

FIG. 9 shows an example of XML document 4 (distribution result).

FIG. 10 is a flow chart of a server substitution process.

FIG. 11 shows an example of a substitute output style sheet and XML document 2.

FIG. 12 shows an example an output style sheet and XML document 2.

FIG. 13 shows an example of a substitute output style sheet and XML document 2.

DESCRIPTION OF EMBODIMENTS

A device control system, a service-providing method for a device control system, and a program for the same according to preferred embodiments of the invention are described below with reference to the accompanying figures. The invention converts information acquired from an application to information appropriate to each individual device and distributes the converted information to the appropriate devices to centrally control each device. The device control system of the invention is described below using by way of example an in-house management system deployed in a restaurant or other food service business. Note that this in-house management system is a system that controls different types of devices such as kitchen printers and cooking equipment based on customer order information acquired from an order terminal.

FIG. 1 is a block diagram of an in-house management system SY according to this embodiment of the invention. The in-house management system SY includes an order terminal 10 for inputting customer orders, a computer 20 (referred to as a “PC” below) that functions as an order terminal, a server 30 (device control system) incorporating an integrated device control service 44, and devices 50 such as a kitchen printer 61 and cooking equipment 62. The PC 20, server 30, and devices 50 are connected together through a network NT such as an intranet.

The PC 20 has a CPU (central processing unit) 21, ROM (read-only memory) 22, RAM (random access memory) 23, input device 24, communication interface 25, display 26, and hard disk drive (HDD) 27. The communication interface 25 enables wireless communication with the order terminal 10, and in this embodiment of the invention is used primarily for receiving order information.

The hard disk drive 27 stores an application program 41 (referred to below as simply “application”) and a style sheet generating program 42. The application 41 functions as a “transmitter” with respect to the devices 50 (receivers) to which information is distributed. The style sheet generating program 42 is a program that generates style sheets, which define the information conversion rules for server 30 side conversion of information to a format compatible with each particular device 50.

Similarly to the PC 20, the server 30 has the configuration of a general computer, including a CPU 31, ROM 32, RAM 33, input device 34, display 35, and storage device 36. The storage device 36 stores the integrated device control service 44 and device service registration program 46 in addition to a database 45. The style sheets described above and information related to the device control services 73, 75 (see FIG. 2) for the devices 50 are stored in the database 45.

The integrated device control service 44 is an essential component of this embodiment of the invention. The integrated device control service 44 converts information acquired from the PC 20 (application 41) using style sheets read from the database 45 to information appropriate to the devices 50, and outputs to the device control services 73, 75 corresponding to the devices 50.

The device service registration program 46 is a program for registering the presence of the device control services 73, 75 on the network NT in the database 45 so that they can be recognized by the integrated device control service 44.

The devices 50 include, for example, a POS terminal 51 and a kitchen printer 61 connected to the POS terminal 51, a cooking equipment protocol converter 52 and cooking equipment 62 connected to the protocol converter 52, and various other devices with a network NT connection capability (such as a kitchen display 63, lighting fixtures 64, air conditioner 65, audio/visual (A/V) equipment 66, table display 67, and coupon generator 68). The POS terminal 51 and protocol converter 52 function as a “receiver” that receives information distributed from the application 41 to control local devices that cannot be directly connected to the network NT, such as the kitchen printer 61 connected to the POS terminal 51 and the cooking equipment 62 connected to the protocol converter 52.

The in-house management system SY can thus integrally control the devices 50 according to order information output from the order terminal 10. More specifically, when the order information includes an order for the grill department, the kitchen printer 61 installed in the grill department of the kitchen is controlled to issue an order preparation ticket. When the order information includes an order for the drink department, the kitchen printer 61 installed in the drink department of the kitchen is controlled to issue an appropriate order preparation ticket.

Recipe information for the ordered dishes is also displayed on the kitchen display 63, and the lighting fixtures 64 are controlled to select an appropriate fixture (such as indirect lighting or a spot light) based on the order information and illuminate with a brightness determined by the order information.

The in-house management system SY also outputs commands for adjusting the temperature or humidity to the air conditioner 65 according to the order information, and causes the A/V equipment 66 to output video and audio according to the order information at the picture quality and sound quality determined by the order information.

The in-house management system SY also displays the order, information about the ingredients used in the ordered dishes, calorie information, and allergy information, for example, on the table display 67 located at the table where the customer who placed the order is seated, and causes the coupon generator 68 to issue coupons based on the order information.

The in-house management system SY can thus control local devices selected in accordance with one customer order from the group of plural different types of devices 50 that are used in the restaurant. The method enabling the in-house management system SY to accomplish this is described next in detail.

FIG. 2 is a block diagram showing specific functions of the server 30. In addition to the integrated device control service 44 and database 45 described above, the server 30 has a style sheet management unit 71, device control service management unit 72, and device control service 73 for an existing device 50 a.

The style sheet management unit 71 manages the style sheets (including storing, deleting, and changing the style sheets), and supplies a style sheet generating tool (not shown in the figure) enabling easily generating style sheets to the PC 20.

An example of a style sheet generating tool supplied by the style sheet management unit 71 is, for example, a tool that can change the format by only changing predefined items of a style sheet used for conversion to the XMLPOS format in order to print receipts on the kitchen printer 61.

The device control service management unit 72 functions by executing a device service registration program 46 (see FIG. 1), and manages (including storing, deleting, and changing) the device control services 73, 75 on the network NT. The device control service management unit 72 searches and references the device control services 73, 75 using private UDDI (Universal Description, Discovery and Integration).

The device control service 73 is a service for controlling an existing device 50 a. When an existing device driver is used, a command conversion module for the existing device driver and an existing driver API (neither of which is shown in the figures) are also needed. It should be noted that some devices 50, such as devices that have an internal device control service 75, do not require a device control service 73 in the server 30. Such devices 50 (referred to below as “new device 50 b”) can communicate directly with the integrated device control service 44 for data input and output. If services are defined using the Web Services Description Language (WSDL), the device control service 75 may be located in either the devices 50 or the PC 20.

The database 45 includes a style sheet database 81 that stores style sheets, and a device-specific service information database 82 that stores information related to the device control services 73, 75 (“device-specific service information” below).

The style sheet database 81 stores style sheets acquired from the PC 20 (the style sheets registered by the style sheet management unit 71). These style sheets are written in the eXtensible Stylesheet Language (XSL).

The device-specific service information database 82 stores the device-specific service information registered by the device control service management unit 72. The device-specific service information is written in WSDL.

The integrated device control service 44 includes a communication interface 84, XML (eXtensible Markup Language) document converter 85 (markup document conversion unit), and device-specific XML document input/output unit 86 (device-specific markup document input/output unit).

The integrated device control service 44 primarily executes an information distribution process that distributes information from the PC 20, and a response process from the devices 50 (existing device 50 a and new device 50 b).

Note, further, that in the information distribution process the information supplied from the application 41 or other transmitter is referred to below as the “distribution information.” When supplied from the application 41, this distribution information can be acquired simultaneously to the output data from the application 41 (that is, attached to the output data). The information input from the devices 50 in the response process is called the “distribution result.”

For example, when the information distribution process executes, the communication interface 84 acquires distribution information including the output data (order information) from the application 41 and information related to the target device to which the output data is addressed (the device to which the information is distributed) and the style sheet for outputting data to that device (the “output style sheet”). This information is written in XML, and is referred to below as XML document 1 (first document).

The XML document converter 85 converts the XML document 1 acquired from the communication interface 84 to an XML document (referred to as XML document 2 (second document)) containing device control commands (device control information) for the target device based on the output style sheet read from the style sheet database 81. Note that the XML document converter 85 converts the XML document using an XSL Transformation (XSLT).

The device-specific XML document input/output unit 86 outputs the XML document 2 acquired from the XML document converter 85 to the device control services 73, 75 corresponding to the target device.

When the response process executes, the device-specific XML document input/output unit 86 inputs an XML document including the distribution result from each device 50 (“XML document 3” below (third document)) to the XML document converter 85.

The XML document converter 85 converts the input XML document 3 to an XML document for the application 41 (“XML document 4” (fourth document) below) based on the style sheet for data input (the “input style sheet” below) read from the style sheet database 81. The communication interface 84 then inputs the XML document 4 acquired from the XML document converter 85 to the application 41.

Referring to the domain model shown in FIG. 3, the “distribution information” class used in the information distribution process and the “distribution result” class used in the response process are described in detail. Note that the square brackets added to each information class denote multiplicity. Multiplicity is a term used in the Unified Modelling Language (UML), and denotes the number of attributes in the distribution information or other information object. Examples of multiplicity include the following.

[1] The number of attributes is 1.

[1 . . . *] The number of attributes is greater than or equal to 1.

[0 . . . 1] The number of attributes is greater than or equal to 0 and less than 1.

[0 . . . *] The number of attributes is greater than or equal to 0.

As shown in FIG. 3A, the distribution information class has one or more “receiver information” attributes.

The receiver information has addressee information that identifies the device targeted as the receiver (device control services 73, 75), output style sheet information that identifies the output style sheet for converting to information suitable for the target device, input style sheet information that specifies the input style sheet for converting to information suitable to the application 41 acting as the transmitter, time limit that is used as a standard for determining distribution errors, and receiver information (“substitute receiver information” below) related to the receiver (“substitute receiver” below) to which the information is alternatively distributed when the information is not distributed successfully.

It should be noted that the substitute receiver information includes the same components as the receiver information (“main receiver information” below) of the distribution information class. More specifically, the receiver information has a hierarchical structure, and the order of priority is determined according to the hierarchy. Therefore, when distribution based on the substitute receiver information attribute is not completed normally, distribution proceeds based on the substitute receiver information next-lowest in priority, and such substitution repeats.

The distribution result is described next.

As shown in FIG. 3B, the distribution result has receiver information (main receiver information) related to one or more receivers to which distribution was attempted. The receiver information includes “address information” for identifying the target device designated as the receiver, the “transmission result” describing the result of transmission to the target device, and “receiver information (substitute receiver information)” related to the receiver (substitute receiver) to which the information is alternatively distributed when the information is not distributed normally.

The transmission result includes “success information” denoting whether transmission succeeded or not, “auxiliary information” denoting the status of the target device, and “response information” that is input data from the target device.

Note that the distribution information and distribution result may be combined as shown in FIG. 3C. More specifically, the distribution result can be added to the data structure of the distribution information, and the request message schema (see FIG. 7) and the response message schema (see FIG. 9) can be combined into a single schema.

The information distribution process and response process are described next with reference to FIG. 4 and FIG. 5. FIG. 4 is a flow chart showing the information distribution process of the in-house management system SY. As shown in the figure, the PC 20 (application 41) generates and sends an output style sheet and an input style sheet to the server 30 before starting the information distribution process (S01). The server 30 (style sheet management unit 71) stores these style sheets in the style sheet database 81 (S02).

The PC 20 generates output data in conjunction with acquiring order information from the order terminal 10, and sends the output data with the distribution information as XML document 1 to the server 30 (integrated device control service 44) (S03). Note that the distribution information may be transmitted before the output data is distributed.

The server 30 acquires the XML document 1 from the PC 20 (S04, communication interface 84), and converts XML document 1 to XML document 2 based on the previously stored output style sheet (S05, XML document converter 85).

Note that the output style sheet is specified by the output style sheet information contained in the receiver information of the distribution information. As a result, a different output style sheet can be applied to each receiver (device 50). Therefore, when the receiver is the kitchen printer 61, the XML document 1 can be converted to XML document 2 in XMLPOS, and when the receiver is the kitchen display 63, the XML document 1 can be converted to XML document 2, which is written in XHTML or other data display language.

The server 30 then outputs the XML document 2 after the conversion to the device control service 73, 75 of each device 50 (S06, device-specific XML document input/output unit 86). Note that the addressee (target device) is identified by the addressee information contained in the receiver information of the distribution information. The device 50 (device control services 73, 75) then acquires the XML document 2 from the server 30 (S07).

The response process of the in-house management system SY is described next with reference to the flow chart in FIG. 5.

The device 50 generates and sends to the server 30 an XML document 3 containing success information, auxiliary information, and response information as the distribution result to the XML document 2 acquired in S07 (S11). The server 30 receives the XML document 3 (S12, device-specific XML document input/output unit 86) and based on the previously stored input style sheet converts the XML document 3 to XML document 4 (S13, XML document converter 85). Note that the input style sheet is the style sheet specified by the input style sheet information contained in the receiver information of the distribution information and read from the style sheet database 81. As a result, when the server 30 is connected to a plurality of PCs 20 (application 41), conversion to the appropriate information format is possible using a different input style sheet for each application 41 (transmitter). Note that the server 30 can identify the PC 20 of the transmitter to the device 50 designated as the receiver using a transport protocol (such as a TCP/IP protocol).

When the server 30 sends XML document 2 to a plurality of devices 50, the distribution results (XML document 3) from the plural devices 50 are combined and converted to XML document 4. The server 30 then inputs the XML document 4 after conversion to the PC 20 that transmitted the XML document 1 (output data) (S14). The PC 20 (application 41) that was the transmitter thus acquires the XML document 4 input from the server 30 (S15).

Specific examples of the output data, distribution information, style sheet, and distribution result are described next with reference to FIG. 6 to FIG. 9.

FIG. 6 shows an example of the output data that is equivalent to the XML document 1. This example shows the output data generated when order information for one draft beer, one sirloin steak, and one caesar salad is acquired from the order terminal 10. As indicated by reference numeral 101, the output data contains information denoting a sequence number, item ID, and item name (food or beverage name). Note that in this example item IDs for drinks are in the 100 range, item IDs for the grill department are in the 200 range, and item IDs for the salad department are in the 300 range. The output data may also include such information as the restaurant name, date and time the order was placed, the ID of the order terminal 10, a code identifying the operator of the order terminal 10, the price (unit and total), and customer data (such as sex and approximate age).

FIG. 7 shows an example of the distribution information that is equivalent to XML document 1. This example contains receiver information for five kitchen printers 61. As indicated by reference numeral 111, in the first device class KitchenPrinter1 is the main receiver, the substitute receiver therefor is KitchenPrinter2, and the substitute receiver therefor is KitchenPrinter3. Therefore, the data is first sent to KitchenPrinter1. If a distribution error occurs, transmission to KitchenPrinter2 is attempted, and if a distribution error occurs with KitchenPrinter2, transmission to KitchenPrinter3 is attempted.

As indicated by reference numeral 112, KitchenPrinter4 is the main receiver in the second device class, and the substitute receiver therefor is KitchenPrinter5. Therefore, the data is first sent to KitchenPrinter4, and if a distribution error occurs, transmission to KitchenPrinter5 is attempted.

Furthermore, output style sheet information and time limit information are also specified for each receiver in the distribution information as described above. Note, further, that description of the input style sheet that can be included in the distribution information is omitted in the figure.

FIG. 8A shows an example of an output style sheet. This example shows an output style sheet generated for the kitchen printer 61 in the drink department. As indicated by reference numeral 121, this figure shows a style sheet for printing order content (that an order was received and the names and quantities of the ordered items) for items with an item ID (menu ID) in the 100 range. Furthermore, by applying this style sheet, XML document 2 is written in a printer language (XMLPOS) that can be interpreted by the POS terminal 51 connected to the kitchen printer 61.

FIG. 8B shows an example of XML document 2. FIG. 8B shows an example of XML document 2 when information is converted based on the output style sheet shown in FIG. 8A. More specifically, as indicated by reference numeral 122, XML document 2 describes a command for printing order content on kitchen printer 61.

FIG. 9 shows an example of the distribution result equivalent to XML document 4. The example shown in this figure corresponds to the distribution information shown in FIG. 7. More specifically, as indicated by reference numerals 131 and 132, the following content is described in this document. That is, “transmission to the main receivers KitchenPrinter1 and KitchenPrinter4 was attempted, KitchenPrinter1 did not find a device 50 and operation failed, and transmission to the substitute receiver KitchenPrinter2 was tried. However, KitchenPrinter2 timed out and operation failed. Transmission was therefore attempted to KitchenPrinter3, and operation was successful. KitchenPrinter4 operated normally, and transmission to the substitute receiver (KitchenPrinter5) was not attempted.”

Note that the “transmission result” related to the distribution result shown in FIG. 3 is equivalent to the information between the <Device> and </Device> tags in FIG. 9. The “success information” in the transmission result shown in FIG. 3 is equivalent to the information between the <Response> and </Response> tags in FIG. 9, and the auxiliary information and response information in FIG. 3 are equivalent to the information between the <BusinessError> and </BusinessError> tags in FIG. 9.

The substitution process of the server 30 is described next with reference to FIG. 10 to FIG. 13.

As described above, the server 30 attempts to distribute the information to a substitute receiver when information cannot be correctly sent to the main receiver, but if the same information is sent it may not be possible to achieve the desired object, and it may not be possible to operate the substitute receiver correctly if the main receiver and substitute receiver are different types of devices 50. A process for solving this problem is described below.

FIG. 10 is a flow chart of the substitution process of the server 30.

When the server 30 (integrated device control service 44) receives XML document 3 as a result of the response process in FIG. 5 (S21, equivalent to S12 in FIG. 5), whether information distribution was successful is determined (S22). If it is determined that the information was not distributed normally (S22 returns No), whether substitute receiver information is included in the distribution information is determined (S23). If substitute receiver information is included in the distribution information (S23 returns Yes), XML document 1 is converted to XML document 2 (S24, XML document converter 85) based on the output style sheet for the substitute receiver (“substitute output style sheet” below) and the resulting XML document 2 is output to the device control service 73, 75 of the target device designated as the substitute receiver (S25, device-specific XML document input/output unit 86).

Note that when information is distributed to a substitute receiver, whether information distribution was successful is determined (S22). If information distribution was not successful (S22 returns No), whether or not there is substitute receiver information for another substitute receiver with even lower priority is determined (S23), and if substitute receiver information is contained in the distribution information (S23 returns Yes), processing continues from step S24.

However, if it is determined that the information was distributed normally (S22 returns Yes), or if substitute receiver information is not contained in the distribution information (S23 returns No), XML document 3 describing the distribution result is converted to XML document 4 based on the input style sheet without distribution to a substitute receiver (S26, equivalent to S13 in FIG. 5), and the resulting XML document 4 is input to the application 41, that is, the transmitter (S27, equivalent to S14 in FIG. 5).

Specific examples of the substitute output style sheets are described next with reference to FIG. 11 to FIG. 13.

FIG. 11A shows an example of an output style sheet for outputting from the drink department to a kitchen printer 61 in another department (grill department or salad department), and is the substitute output style sheet when the output style sheet shown in FIG. 8 is the output style sheet for the main receiver (referred to below as the “main output style sheet”).

Note, further, that in FIG. 11 to FIG. 13 the underlined parts indicate the parts that differ from the content of the output style sheet and XML document 2 shown in FIG. 8. It is therefore possible to generate a substitute output style sheet, and therefore execute the substitution process of this embodiment of the invention, by changing only the underlined parts (that is, without needing to change the application 41).

As indicated by reference numeral 141, the substitute output style sheet in FIG. 11A is a style sheet for printing with the order content a message requesting delivery to the drink department (the original intended receiver) based on an item with an item ID in the 100 range. In other words, if the kitchen printer 61 in the drink department is not operating normally because the paper ran out, for example, the content can be printed using a kitchen printer 61 in another department based on XML document 2 shown in FIG. 11B (see reference numeral 142). This enables personnel in another department to deliver the printout of the preparation instructions to the drink department so that kitchen work is not interrupted.

Note that the substitute output style sheet shown in FIG. 11A can also be used by kitchen printers 61 in other departments (the grill department or salad department in this example). In other words, it is not always necessary to prepare a different output style sheet for each device 50. In addition, instead of inserting additional information such as “please take to the drink department” into the order preparation ticket, the substitute output style sheet may be written to contain instructions for printing the additional information in the header of the page or on a separate instruction page.

FIG. 12A shows an output style sheet for controlling operation of cooking equipment 62 (drink dispenser) in the drink department. FIG. 13A shows an output style sheet for controlling operation of the kitchen display 63 in the drink department. Note that the output style sheet in FIG. 13 is the substitute output style sheet when the output style sheet shown in FIG. 12 is the main output style sheet.

As indicated by reference numeral 151, the output style sheet in FIG. 12A is a style sheet for instructing the drink dispenser to pour the item (drink) with an item ID in the 100 range into a glass. The XML document 2 (see reference numeral 152) shown in FIG. 12B can be generated based on this output style sheet. Note that XML document 2 is written in a language that can understood by the protocol converter 52 (see FIG. 1).

As indicated by reference numeral 161, the output style sheet in FIG. 13A is a style sheet for causing the kitchen display 63 to display the order content for an item (drink) with an item ID in the 100 range. The XML document 2 (see reference numeral 162) shown in FIG. 13B can be generated based on this style sheet. Note that XML document 2 is written in a language (XHTML) that can understood by the kitchen display 63.

As a result, if the drink dispenser does not function properly due, for example, to an equipment failure, the same objective (responding to a drink order) can be achieved using the kitchen display 63 as shown in FIG. 12 and FIG. 13. That is, by adding receiver information to the distribution information, and generating a substitute style sheet overwriting the underlined portion, the same object can be achieved using a different type of device 50, and there is no need to change the application 41 at all.

As described above, the in-house management system SY according to this embodiment of the invention can absorb changes in process content and differences in the type and specifications of the devices 50 by style sheets, and can therefore render direct control of devices by the application 41 unnecessary. Writing the application 41 is thus easier, and changing the application 41 due to changes in process content or device 50 replacement can be made unnecessary.

Furthermore, because two different device control services 73, 75 corresponding to existing device 50 a and new device 50 b can be called by the device-specific XML document input/output unit 86, changing the application 41 due to replacement of an existing device 50 a with a new device 50 b can be made unnecessary.

Furthermore, by writing the output data, distribution information, and distribution result in XML, they can be easily edited using a simple text editor, and there is no need to create new data conversion rules other than in XSL.

Furthermore, by writing the device-specific service information (information related to device control services 73, 75) in WSDL, Web services can be easily included.

Yet further, by using XMLPOS as a printer language, more than thirty different types of POS devices can be controlled regardless of manufacturer.

Furthermore, because an input style sheet can be specified for each application 41, that is, transmitter, the integrated device control service 44 can acquire the XML document 4 (distribution result) for a particular application 41 even when the integrated device control service 44 is called by a plurality of applications 41.

Furthermore, because information is distributed based on substitute receiver information when information is not distributed normally based on the main receiver information, operation can be normally controlled even when the specifications of the main receiver and the substitute receiver differ.

In addition, because the description language used to write XML document 2 can be specified in the output style sheet, plural different types of devices 50 that can interpret different description languages can be addressed. As a result, the devices 50 can be easily interchanged as needed according to the system configuration of a particular business.

It should be noted that while an in-house management system SY is described by way of example in the embodiment described above, the server 30 (integrated device control service 44) according to this embodiment of the invention can also be adapted to other environments. For example, when the server 30 according to this embodiment of the invention is deployed in a sales promotion management system having an e-mail transmitting device, page printer, large format printer, electronic shelf labels, and a POS computer as devices 50, customers interested in clearance items may be extracted from a customer database when triggered by receiving clearance sale information, and the sale information can be sent to the e-mail transmitter. In this scenario coupon information is attached to mail sent to premium customers, and if transmission to a first e-mail address fails, the mail is resent to a second e-mail address (substitution process). Direct mail for sending by post, for example, is printed by the page printer for customers without a registered e-mail address, and POP materials with sale information are printed on the large format printer. A command to change the product price to the sale price is also output to the electronic shelf label, and another command to update the product price stored in the master price list is sent to the POS computer.

The substitution process for switching between identical devices is described in the foregoing embodiment, but may also be used for transferring information between POS terminals 51. For example, if a POS terminal 51 fails in a supermarket that has plural POS terminals 51, a receipt bearing the ID of the originating POS terminal 51 could be issued from the printer of a neighboring POS terminal 51 designated as the substitute receiver.

The substitution process for switching between different types of devices described in the foregoing embodiment may also be used to issue coupons. For example, when an electronic value reader/writer or point card reader/writer (a device that issues an electronic coupon) fails, coupons can be issued from a coupon printer (a device that prints a paper coupon) that is specified as the substitute receiver. Services using the integrated device control service 44 can also be provided in various other environments.

Elements of the server 30 and PC 20 described in the foregoing embodiment can also be rendered as programs. These programs can be supplied stored on various kinds of media, including CD-ROM and flash memory devices. More specifically, a program causing a computer to function as elements of the server 30 and PC 20, and recording media storing said program, are also included in the scope of the invention. It will be obvious to one with ordinary skill in the related art that other changes are also possible without departing from the scope of the accompanying claims. Such variations are not to be regarded as a departure from the spirit and scope of the invention, and all such modifications as would be obvious to one skilled in the art are intended to be included within the scope of the following claims. 

What is claimed is:
 1. A point of sale system comprising: an order terminal that acquires order information including items; a computer that generates output data including a specific identification (ID) for a first item in the items in conjunction with acquiring the order information from the order terminal and sends the output data as a first markup document; a server that stores an output style sheet for printing an order content for the first item with the specific ID using a target device and acquires the first markup document and information related to the target device from the computer and converts the first markup document to a second markup document describing a command for printing the order content based on the output style sheet and sends the second markup document; and a printer that receives the second markup document and prints the order content as the target device; at least one additional printer; wherein, the output style sheet type is specified by output style sheet information contained in receiver information of distribution information from the computer; wherein, if the printer is not operating normally, the server stores at least another output style sheet for printing the order content for the item with at least another specific ID and acquires the second markup document and converts the second markup document to a markup document describing a command for printing the order content based on the at least another output style sheet and sends the markup document describing a command for printing the order content to the at least one additional printer.
 2. The point of sale system described in claim 1, further comprising: a second printer that prints a second order content; wherein the computer generates the output data including a second specific identification (ID) for a second item in the items from the order terminal and sends the first markup document including the second specific ID for the second item; and the server stores a second output style sheet for printing the second order content for the second item with the second specific ID and acquires the first markup document from the computer and converts the first markup document to a markup document describing a command for printing the second order content based on the second output style sheet and sends the markup document describing a command for printing the second order content to the second printer.
 3. The point of sale system described in claim 1, wherein the computer stores a style sheet generating program that generates the style sheets for defining information conversion rules and generates the style sheets using the style sheet generating program and sends the style sheets to the server.
 4. The point of sale system described in claim 1, the second markup document is in XMLPOS format.
 5. The point of sale system described in claim 1, the output style sheet for printing an order content is written in eXtensible Stylesheet Language.
 6. The point of sale system described in claim 1, further comprising: wherein, if the printer is not operating normally, the server is configured to substitute the printer as a target device for a display on which information for the items in the order information can be displayed; and the server stores a second output style sheet for displaying the information for the items; wherein when the target device is the display, the server converts the first markup document to a markup document for displaying the information for the items based on the second output style sheet and sends the markup document for displaying the information for the items to the display.
 7. The point of sale system described in claim 1, wherein: the printer generates a third markup document containing response information to the second markup document and sends the third markup document to the server; and the server stores an input style sheet contained in a receiver information and converts the third markup document to a fourth markup document based on the input style sheet and sends the fourth markup document to the computer as the receiver.
 8. A control method for a point of sale system comprising: acquiring order information including items; generating output data including a specific identification (ID) for a first item of the items in conjunction with acquiring the order information; sending the output data as a first markup document; receiving the first markup document by a server storing an output style sheet for printing an order content for the first item with the specific ID using a target device; specifying the output style sheet type by output style sheet information contained in receiver information of distribution information from a computer; converting the first markup document to a second markup document describing a command for printing the order content based on the output style sheet; sending the second markup document to a printer as the target device; and printing the order content wherein, if the target device s not operating normally, converting the second markup document to another markup document describing a command for printing or displaying the order content on another target device.
 9. The control method for a point of sale system in claim 8, further comprising: generating output data including a second specific number for a second item in the items; sending the first markup document including a second specific number for the second item; receiving the first markup document by the server storing a second output style sheet for printing the second order content for the second item with the second specific number; converting the first markup document to a markup document describing a command for printing the second order content based on the second output style sheet; sending the markup document describing a command for printing the second order content to a second printer; and printing the second order content using the second printer.
 10. The control method for a point of sale system in claim 8, further comprising: generating style sheets using a style sheet generating program; and sending the style sheets to the server. 